Remote Visitation at the Detention Center

The Doña Ana County Detention Center suspended on-site, family visitation in March, 2020 to help minimize exposure and the danger of spreading COVID-19 to the community, staff or detainees.

The Center extended online remote visitation hours, from 8 a.m. to 9:30 p.m. seven days a week, including county holidays.

Family members may schedule free or fee-based visits from home, using a laptop or desktop computer, or smart phone at gettingout.com. Family members may choose to download the getting out app to their tablet or smart phone and may also visit from these devices as well.

Detainees are able to make phone calls, at their regularly scheduled times by calling collect, pre-paid or debit or through connectnetwork.com. Text messaging is also available at gettingout.com.

This action is in line with those taken by the El Paso County Detention Facility and other detention centers in the state, following guidance from Governor Michelle Lujan Grisham and the Centers for Disease Control and Prevention, CDC.

Visitation Hours

On-site visitation is currently not available. Please check back for updates or conduct a remote visit using a smartphone, tablet, laptop or desktop computer, at www.gettingout.com.

Remote visitation hours are as follows:

Juvenile Visitation Information

The Juvenile Detention Center continues to allow in-person visits. However, they must be scheduled prior to arrival and are limited to one visitor at a time, through a glass partition. To schedule a visit with a juvenile detainee, please call (575) 647-7680.

• Visitation hours start at 5:30 p.m. and the last visit will be accepted up until 9 p.m. Monday through Friday.
• No visitation on weekends nor county-observed holidays.
• Juveniles are allowed three 30-minute visits per week.
• Up to three visitors at each visit.
• Only immediate family members: Parents or legal guardians, grandparents and siblings.
• Visitors must present a valid government-issued ID.
• Minors must be accompanied by parent/legal guardian and present a birth certificate if not in possession of a valid government ID.
• Nothing will be passed between visitors and detainees nor will detention personnel pass any item for any reason, nor deliver personal messages.

Visitors can check in at Reception for SHU, AB & Medical visits. All visitors can check in at the East Visitation desk. Only three visitors are allowed. Regular visits will be video visitation.

Detainees are permitted one 30-minute visit per week. Three individuals may be present at this visit, and all individuals must show valid photo ID. Children under 18 years of age can show a birth certificate instead of photo ID and be accompanied by parent or legal guardian. A valid photo ID is one that is issued by State or Federal Government of the U.S. or Mexico.

Nothing is permitted to pass between visitors and detainees during visitation for any reason. Detention center personnel are not permitted to pass anything to inmates or deliver verbal messages.

Phone Numbers

Visitors who need legal documents signed can contact Programs Specialists:

• Margarita Miller: 575-647-7648
• Georgina Scott: 575-647-7695

For Religious items, pleae contact Chaplain Stickles at 575-647-7636.

Visitation Info
575-647-7652

Inmate Phone Service
1-877-650-4249

Inmate Money Service
575-647-7653